VIA offers free ride on new app
Riders who buy a pass through the GO VIA app by mid-November receive a free one-way ticket.
By Kaito Sokolov ·
VIA Metropolitan Transit is giving away free rides to early adopters of its new mobile application. The agency launched the GO VIA app on October 29, 2026. Users who purchase their first pass through the new platform by November 13, 2026, qualify for a complimentary one-way ticket.
The promotion runs for exactly two weeks. To participate, a rider must download GO VIA from the Apple Store or Google Play. The user must then complete the first pass purchase within the app during the promotional window. The offer expires at the end of the day on November 13.
Eligible riders will receive a unique promotional code via email. The code is sent to the address linked to the registered GO VIA account. VIA promises to send the code no later than November 24, 2026. The code grants a one-way pass valid for 2.5 hours.
The agency designed the app to simplify trip planning and pass purchasing. It consolidates access to VIA regional services into a single digital interface. This update aims to replace older methods of buying tickets and checking schedules.
The free pass has specific restrictions. Each eligible rider or account may claim only one complimentary ticket. The pass is nontransferable and holds no cash value. It cannot be combined with other promotional offers. Once received, no additional purchase is needed to redeem the ticket.
Riders who do not receive the email should check their spam or junk folders. The agency advises adding VIA Metropolitan Transit Updates from the @publicinput.com domain to trusted senders. For questions, customers can call 210-362-2020.
The launch offer ends when the two-week window closes. No further sign-ups will be accepted after November 13. The new app remains available for download on both major mobile platforms.
